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Migrant Support

Image for the Settlement Support page.
This page contains information about resources and services which helps new migrants settle into the local community.
Updated: 15/10/2019 9:33 a.m.

The Whangarei District Council welcomes new migrants to the District and values the rich contribution that newcomers make.

We know that settling in to a new country and community is not always easy. It takes time to adjust to a new environment, culture or language.

The biggest challenge can be knowing  where to find all the information to get settled. Basic everyday issues such as rental accommodation, schools, childcare, the tax system and health services can be surprisingly difficult to find and to understand when you are a newcomer.

In Whangarei there are a several organisations and resources that can connect you and your family with other local networks, cultural groups and key services to make it easier for you to create your new life in Whangarei.

New Settlement information services for new migrants

Immigration New Zealand provides free information for new migrants about living in New Zealand. 

Information can be accessed in the following ways:

By visiting the Immigration New Zealand website 'New Zealand Now' at the link below.

New Zealand Now (opens in a new window.)

By phoning the Immigration New Zealand Contact Centre on:

  • Freephone: 0508 558 855 (NZ fixed landline only)
  • From overseas or a mobile phone: +64 9 914 4100

By emailing your queries to

By visiting your local Citizens Advice Bureau. Details of the Whangarei Citizens Advice Bureau, including contact information, can be found on their website at the link below.

Citizens Advice Bureau (opens in a new window)

New Settlers' Guide

The New Settlers' Guide is a free 70-page booklet which is packed with information on a wide range of topics about Whangarei. These include:

  • local history,
  • health care,
  • emergency information,
  • buying a house,
  • a list of free things to do
  • and much more.

View the Guide by following the link below or contact us to get a printed copy.

New Settlers' Guide [3.51mb]

Support for local employers

Support and resources are available for local businesses who hire migrant staff.

To find out about services, information and resources to assist employers with settlement retention of their valued new workers, follow the link below.



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